Terms of Service

1. Agreement to Terms

Welcome to Communitise, a values-driven community platform operated by Zeevou Ltd (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) constitute a legally binding agreement between you and Zeevou Ltd governing your access to and use of the Communitise platform at communitise.com (the “Platform”).

1.1 Company Information

1.2 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

2. Eligibility & Account Registration

2.1 Age Requirements

• Users of all ages are welcome on Communitise
• Users under 13 years old must have verifiable parental or guardian consent
• Users between 13-17 years old should have parental awareness of their use

2.2 Account Creation

To access certain features, you must create an account by providing:

• Accurate and complete information
• A valid email address
• A secure password

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access or security breach

2.3 Account Security

You agree to:

• Use a strong, unique password
• Not share your account credentials with others
• Enable two-factor authentication where available
• Log out from shared devices

2.4 Account Suspension or Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent, illegal, or harmful activities
• Your account is inactive for an extended period
• Required by law or regulatory authority

We will provide notice where reasonably possible, except in cases of serious violations or legal requirements.

3. Acceptable Use Policy

3.1 Permitted Uses

Communitise is designed for:

• Building meaningful community connections
• Sharing knowledge, skills, and resources
• Offering and receiving services within the community
• Engaging in respectful, constructive dialogue
• Contributing to collective well-being

3.2 Prohibited Uses

You agree NOT to:

3.2.1 Illegal Activities

• Violate any applicable local, national, or international law
• Engage in fraud, money laundering, or financial crimes
• Infringe intellectual property rights (copyright, trademark, patents)
• Distribute illegal substances or weapons
• Facilitate or promote criminal activity
• Engage in terrorism or extremism
• Violate export controls or sanctions

3.2.2 Harmful Content

• Post content that is racist, discriminatory, hateful, or promotes violence
• Harass, threaten, stalk, or intimidate other users
• Share sexually explicit, obscene, or indecent material
• Exploit, abuse, or endanger minors in any way
• Promote self-harm, suicide, or eating disorders
• Spread misinformation or disinformation intentionally
• Engage in doxxing (publishing private information without consent)
• Make credible threats of violence

3.2.3 Immoral or Unethical Conduct

• Engage in deceptive, manipulative, or exploitative practices
• Scam, defraud, or misrepresent yourself to others
• Violate the dignity, privacy, or consent of others
• Act in bad faith or contrary to community values
• Engage in blackmail or extortion
• Manipulate vulnerable individuals

3.2.4 Platform Integrity

• Attempt to gain unauthorized access to our systems or other user accounts
• Interfere with or disrupt the Platform’s functionality
• Use automated tools (bots, scrapers) without permission
• Reverse engineer, decompile, or extract source code
• Circumvent security measures or access restrictions
• Create fake accounts or impersonate others
• Engage in credential stuffing or brute force attacks
• Introduce viruses, malware, or harmful code

3.2.5 Spam & Commercial Abuse

• Send unsolicited commercial messages (spam)
• Engage in excessive self-promotion or advertising
• Use the Platform primarily for commercial gain outside approved offerings
• Manipulate engagement metrics or game the system
• Engage in pyramid schemes or multi-level marketing
• Conduct unauthorized market research or data harvesting

3.2.6 Intellectual Property Violations

• Upload content that infringes copyright, trademarks, or patents
• Share pirated software, media, or materials
• Violate digital rights management (DRM) protections
• Use others’ content without proper attribution or licenses

3.2.7 Privacy Violations

• Share others’ personal information without consent
• Use the Platform to stalk or monitor individuals
• Collect user data without authorization
• Violate data protection laws (UK GDPR)

3.3 Enforcement

Violations may result in:

• Warning notices (first offense for minor violations)
• Content removal (immediate for harmful content)
• Temporary suspension (7-30 days depending on severity)
• Permanent account termination (serious or repeat violations)
• Legal action (fraud, illegal activity, severe harm)
• Reporting to law enforcement authorities (criminal activity)
• IP bans (repeated abuse from same network)

We reserve the right to determine appropriate enforcement action on a case-by-case basis.

3.4 Appeals Process

If you believe your account was suspended or content removed in error:

1. Email [email protected] within 14 days of the action
2. Provide your account details and explanation
3. We will review your appeal within 7 business days
4. Our decision on appeals is final

4. User-Generated Content

4.1 Your Content

You retain ownership of content you create and share on Communitise (“Your Content”), including:

• Profile information
• Posts, comments, and messages
• Offerings and services
• Photos, videos, and other media

4.2 License to Us

By posting Your Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

• Host, store, and display Your Content
• Distribute Your Content to other users
• Modify or adapt Your Content for technical purposes (e.g., formatting, optimization)
• Use Your Content to promote the Platform (with your permission)
• Create backups and archives for security purposes

This license exists solely to operate and improve the Platform. We will not sell Your Content to third parties.

4.3 Content Responsibility

You represent and warrant that:

• You own or have the necessary rights to Your Content
• Your Content does not violate these Terms or any laws
• Your Content does not infringe on third-party rights
• Your Content is accurate and not misleading
• You have obtained all necessary permissions and releases

4.4 Content Moderation

We reserve the right to:

• Review, monitor, and moderate content (though we are not obligated to do so)
• Remove content that violates these Terms
• Disable or restrict access to certain content
• Report illegal content to authorities
• Use automated tools to detect prohibited content

We do not endorse or assume liability for user-generated content.

Content moderation policies are being developed and will be communicated to the community.

4.5 Reporting Violations

If you encounter content that violates these Terms, please report it to:

We will investigate reports promptly (within 48 hours) and take appropriate action.

5. Cookie Policy

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Platform. We use cookies and similar technologies (web beacons, pixels, local storage) to improve your experience and understand how you use the Platform.

5.2 Types of Cookies We Use

5.2.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled:

• Authentication cookies: Keep you logged in
• Security cookies: Protect against fraud and attacks
• Session cookies: Remember your preferences during a visit

5.2.2 Functional Cookies

These cookies enhance your experience:

• Preference cookies: Remember your settings (language, theme)
• Feature cookies: Enable advanced features
• Chat cookies: Support our messaging system

5.2.3 Analytics Cookies

These help us understand Platform usage:

• Google Analytics: Traffic sources, page views, user behavior
• Performance monitoring: Load times, errors, crashes
• A/B testing: Experiment with features

We anonymize data where possible.

5.2.4 Marketing Cookies

These personalize content and measure campaigns (requires consent):

• Advertising cookies: Show relevant ads
• Remarketing cookies: Display ads on other sites
• Social media cookies: Enable social sharing

5.3 Third-Party Cookies

We use third-party services that may set their own cookies:

• Stripe: Payment processing
• Google Analytics: Website analytics
• Auth0: Authentication
• HubSpot: Customer relationship management

These services have their own privacy policies and cookie practices.

5.4 Managing Cookies

Browser Settings

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and site permissions

Our Cookie Consent Tool

On your first visit, you’ll see a cookie banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences

You can change your preferences anytime through the Platform settings.

Cookie-Free Browsing

You can browse Communitise with cookies disabled, but some features may not work properly:

• You’ll need to log in on every visit
• Preferences won’t be saved
• Some features may be unavailable

5.5 Cookie Retention

• Session cookies: Deleted when you close your browser
• Persistent cookies: Expire after 30 days to 2 years
• Analytics cookies: Expire after 2 years
• Marketing cookies: Expire after 13 months (following ICO guidance)

5.6 Do Not Track (DNT)

We honor DNT browser signals. If DNT is enabled, we will:

• Not set non-essential cookies
• Not track your behavior across sites
• Disable analytics and marketing cookies

5.7 Updates to Cookie Policy

We may update this Cookie Policy to reflect new cookies or practices. Check the “Last Updated” date above.

6. Intellectual Property Rights

6.1 Platform Ownership

The Platform and its original content, features, functionality, and intellectual property (excluding Your Content) are owned by Zeevou Ltd and protected by:

• Copyright laws
• Trademark laws
• Patent laws
• Trade secret laws
• Other intellectual property laws

6.2 Trademarks

“Communitise,” the Communitise logo, and other marks are trademarks of Zeevou Ltd. You may not use these marks without our prior written permission.

6.3 Restrictions

You may not:

• Copy, modify, or distribute Platform content without permission
• Use the Platform’s proprietary technology or algorithms
• Create derivative works based on the Platform
• Remove or alter copyright, trademark, or proprietary notices
• Use our trademarks in domain names or social media handles

6.4 Feedback

If you provide feedback, suggestions, or ideas about the Platform, we may use them without any obligation to compensate you or attribute credit.

6.5 Copyright Complaints (DMCA)

If you believe content on our Platform infringes your copyright, please notify us at [email protected] with:

• Your contact information
• Identification of the copyrighted work
• Location of the infringing content
• Statement of good faith belief
• Statement that information is accurate
• Your signature (physical or electronic)

We will investigate and remove infringing content promptly.

7. Services & Payments

7.1 Service Types

Communitise offers:

• Free Services: Basic Platform access and features available to all users
• Paid Services: Premium features, subscriptions, or paid offerings by community members

7.2 Pricing & Payment Terms

• Prices for paid services are displayed on the Platform and may change with 30 days’ notice
• Payments are processed securely through Stripe (we do not store full card details)
• All payments are in GBP (£) unless otherwise stated
• You authorize us to charge your payment method for all fees incurred
• Payment information must be accurate and up-to-date

7.3 Subscriptions & Auto-Renewal

7.3.1 Subscription Terms

For recurring subscriptions:

• Billing Cycle: Subscriptions renew automatically on a recurring basis (monthly, annually, or as specified at time of purchase)
• Auto-Renewal: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date
• Renewal Notifications: We will send you an email reminder at least 7 days before each renewal with the renewal date and amount
• Price Lock: Your subscription price remains fixed for the duration of your current term (monthly or annual)
• Price Changes: If we increase prices, you will be notified at least 30 days in advance and the new price will only apply after your current term expires

7.3.2 Saved Payment Methods

When you subscribe:

• Card Storage: We securely store your payment method details via Stripe (PCI-DSS Level 1 certified payment processor)
• We do NOT store: Full card numbers, CVV codes, or raw payment data on our servers
• Stripe stores: Tokenized payment methods only (encrypted and secure)
• Multiple Payment Methods: You may save multiple payment methods in your account
• Default Payment Method: You can designate a primary payment method for auto-renewal
• Update Anytime: You can update or remove payment methods at any time in your account settings
• Payment Method Security: We use industry-standard encryption and security measures to protect your payment information

7.3.3 Failed Payments & Collection Procedures

If a subscription payment fails:

Retry Attempts:

1. First Attempt: Immediate retry on payment failure
2. Second Attempt: 3 days after initial failure
3. Third Attempt: 7 days after initial failure
4. Grace Period: You have 7 days from the third failed attempt to update payment information

During Failed Payment Period:

• You will receive email notifications after each failed attempt
• Your account will display a payment failure warning
• Access to premium features may be restricted after the grace period expires

Alternative Payment Methods:

• If you have multiple payment methods saved, we will automatically attempt to charge alternate payment methods on file
• Payment methods are tried in the order: Primary → Secondary → Tertiary (as configured in your account)
• You authorize us to charge any saved payment method on file until payment succeeds

Account Suspension:

• If payment fails after all retry attempts and grace period (10 days total), your account will be suspended
• Suspended accounts:
  • Cannot access premium features
  • May lose access to certain content or services
  • Cannot make new purchases or bookings
  • Profile remains visible but marked as “Inactive”

Account Reactivation:

• To reactivate, simply update your payment method
• We will automatically charge the outstanding amount plus any late fees (if applicable)
• Account access will be restored within 1 hour of successful payment

7.3.4 Collection Rights & Legal Pursuit

If payment remains unpaid after account suspension:

1. Outstanding Debt: The unpaid subscription fees constitute a debt owed to Zeevou Ltd
2. Collection Actions: We reserve the right to:
   • Charge alternate payment methods: Any payment methods on file, including cards, bank accounts, or digital wallets
   • Engage debt collection agencies: Appoint third-party collection agencies to recover unpaid fees
   • Report to credit bureaus: Report unpaid debts to credit reference agencies (UK only), which may affect your credit score
   • Legal proceedings: Commence legal action in the courts of England and Wales to recover:
     • Outstanding subscription fees
     • Late payment fees (£15-25 per failed payment after grace period)
     • Collection agency fees (if applicable)
     • Legal costs and court fees
     • Interest at the statutory rate (8% per annum above Bank of England base rate)
3. Account Termination: We may terminate your account permanently if:
   • Payment remains unpaid for 90 days after suspension
   • You have a history of repeated payment failures
   • We believe the debt is irrecoverable
   • Legal action has been commenced
4. Your Obligations: By subscribing, you agree to:
   • Maintain at least one valid payment method on file
   • Ensure sufficient funds are available for recurring payments
   • Update payment information promptly if cards expire or details change
   • Notify us immediately if you dispute a charge (before initiating a chargeback)

7.3.5 Cancellation

• Anytime Cancellation: You may cancel your subscription at any time through your account settings or by contacting [email protected]
• Effective Date: Cancellations take effect at the end of the current billing period
• Access Until Period End: You retain access to premium features until the end of your paid period
• No Partial Refunds: We do not provide pro-rata refunds for unused time (unless required by law or in cases of service failure)
• Reactivation: You may reactivate a cancelled subscription at any time

7.4 Offerings Between Users

When transacting with other community members:

• You contract directly with the service provider
• We facilitate the transaction but are not a party to it
• Disputes must be resolved between the parties
• We may mediate disputes but are not obligated to do so
• Platform fees may apply (disclosed before purchase)

7.5 Refunds & Disputes

Consumer Rights (UK)

Under the Consumer Rights Act 2015, you have the right to:

• Cancel within 14 days of purchase (cooling-off period)
• Request a refund for faulty or mis-described services
• Partial refund if services are not as described

Refund Process

To request a refund:

1. Contact [email protected] within 14 days of purchase
2. Provide order details and reason for refund
3. We will respond within 7 business days
4. Refunds processed within 14 days of approval

Non-Refundable Items

• Subscriptions after the 14-day cooling-off period
• Services already delivered
• Custom offerings from other users (subject to their policies)

Chargebacks

If you initiate a chargeback with your bank:

• Your account may be suspended pending investigation
• You may be liable for fees and damages
• We reserve the right to terminate your account

7.6 Taxes

• VAT: We charge 20% VAT on services to UK customers (VAT number available upon request)
• Other Taxes: You are responsible for any other applicable taxes (e.g., income tax on earnings)
• Tax Receipts: Available in your account dashboard

7.7 Payment Disputes & Chargebacks

Dispute Process

If you believe a charge is incorrect:

1. Contact Us First: Email [email protected] before initiating a chargeback with your bank
2. Provide:
   • Your account email
   • Transaction date and amount
   • Reason for dispute
3. We will investigate within 7 business days
4. If legitimate, we will issue a refund within 14 days

Chargeback Consequences

If you initiate a chargeback without contacting us first:

• Immediate Suspension: Your account will be suspended pending investigation
• Chargeback Fees: You may be liable for chargeback fees (£15-25 per chargeback)
• Evidence Provided: We will provide evidence to your bank (transaction records, terms acceptance, service delivery proof)
• Account Termination: If the chargeback is deemed fraudulent or invalid, we may permanently terminate your account
• Legal Action: Fraudulent chargebacks may result in legal action for damages and fees

Friendly Fraud Protection

“Friendly fraud” (legitimate transactions disputed as unauthorized) may result in:

• Permanent account ban
• Reporting to fraud prevention databases
• Legal pursuit for damages

8. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

• We comply with UK GDPR and Data Protection Act 2018
• We collect only necessary personal data
• We store data securely in the EU
• You have rights over your data (access, deletion, portability, etc.)
• We do not sell your personal data to third parties

9. Communications

9.1 Electronic Communications

By using the Platform, you consent to receive electronic communications from us, including:

• Transactional emails: Account notifications, receipts, security alerts
• Service updates: Feature announcements, policy changes
• Customer support responses
• Marketing communications (with your consent, opt-out available)

These communications are part of your relationship with us and may be delivered via email, SMS, push notifications, or in-app messages.

9.2 Opting Out

You may opt out of marketing communications by:

• Clicking “unsubscribe” in any marketing email
• Adjusting preferences in your account settings
• Contacting [email protected]
• Replying “STOP” to SMS messages

You cannot opt out of essential transactional communications (e.g., security alerts, payment receipts).

10. Third-Party Services & Links

10.1 Third-Party Integrations

We use third-party services to operate the Platform:

• Stripe: Payment processing (Stripe Terms)
• Auth0: Authentication (Auth0 Terms)
• SendGrid: Email delivery (SendGrid Terms)
• Google Cloud: Hosting (Google Terms)
• HubSpot: Customer relationship management (HubSpot Terms)

Your use of these services is subject to their respective terms and privacy policies.

10.2 External Links

The Platform may contain links to third-party websites or services. We do not control or endorse these external sites and are not responsible for their:

• Content
• Terms of service
• Privacy practices
• Security
• Availability

10.3 Third-Party Liability

We are not liable for:

• Actions of third-party service providers
• Content on external websites
• Transactions with third parties
• Data breaches at third-party services

11. Disclaimers & Limitation of Liability

11.1 “As Is” and “As Available”

The Platform is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation
• Accuracy or reliability of content
• Availability of features
• Compatibility with your devices

11.2 No Guarantee of Results

We do not guarantee that:

• The Platform will meet your requirements
• You will achieve specific outcomes from using the Platform
• Interactions with other users will be safe, successful, or satisfactory
• Content or offerings will be accurate, complete, or reliable
• The Platform will be available at all times
• Bugs or errors will be corrected

11.3 User Responsibility

You acknowledge that:

• You use the Platform at your own risk
• You are responsible for evaluating the accuracy and reliability of content
• You are responsible for interactions with other users
• We do not vet, endorse, or guarantee users or their offerings
• You should exercise caution when transacting with other users

11.4 Limitation of Liability

11.4.1 Indirect Damages

We are NOT liable for:

• Indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, or business opportunities
• Loss of data or goodwill
• Business interruption
• Reputational harm
• Personal injury (except where caused by our negligence)

11.4.2 Damage Cap

Our total liability to you for any claims arising from these Terms or your use of the Platform shall not exceed the greater of:

• £100 GBP, or
• The amount you paid us in the 12 months preceding the claim

11.4.3 Exclusions

Some jurisdictions do not allow exclusions or limitations of liability, so these may not apply to you. Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

11.5 Force Majeure

We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including:

• Natural disasters (earthquakes, floods, storms)
• Acts of government, war, or terrorism
• Internet or telecommunications failures
• Power outages or infrastructure failures
• Pandemics or public health emergencies
• Labor disputes or strikes
• Acts of third-party service providers

11.6 Backup Responsibility

You are responsible for:

• Maintaining backups of Your Content
• Ensuring you have copies of important data
• Not relying solely on the Platform for storage

We are not liable for loss of data or content.

12. Indemnification

You agree to indemnify, defend, and hold harmless Zeevou Ltd, its officers, directors, employees, agents, affiliates, contractors, and licensors from any and all:

• Claims
• Liabilities
• Damages
• Losses
• Costs
• Expenses (including reasonable legal fees and court costs)

Arising from or related to:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any law or regulation
• Your violation of third-party rights (intellectual property, privacy, etc.)
• Your Content or offerings
• Your interactions with other users
• Your breach of representations or warranties

12.1 Indemnification Process

If we seek indemnification from you:

1. We will notify you of the claim
2. You will cooperate with our defense
3. We may participate in the defense at our expense
4. You may not settle without our consent

This indemnification obligation survives termination of your account or these Terms.

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in your settings
• Contacting [email protected]

Termination does not entitle you to refunds for unused subscription periods (unless required by law).

13.2 Termination by Us

We may suspend or terminate your account immediately without notice if:

• You violate these Terms
• Your conduct harms or could harm the Platform or other users
• You engage in illegal activities
• Required by law or court order
• The Platform is discontinued
• You fail to pay fees owed

We may provide notice where reasonably possible, except for serious violations or legal requirements.

13.3 Effect of Termination

Upon termination:

• Your access to the Platform will cease immediately
• We may delete Your Content (subject to legal retention requirements)
• You must cease using any Platform materials
• Outstanding fees become immediately due
• Sections that should survive will remain in effect (see below)

13.4 Survival

The following sections survive termination:

• Section 4 (User-Generated Content - License)
• Section 6 (Intellectual Property Rights)
• Section 11 (Disclaimers & Limitation of Liability)
• Section 12 (Indemnification)
• Section 13 (Termination - Effect)
• Section 14 (Dispute Resolution)
• Section 15 (General Provisions)

14. Dispute Resolution

14.1 Informal Resolution

Before initiating formal proceedings, you agree to:

1. Contact us at [email protected]
2. Provide a detailed description of the dispute
3. Allow us 30 days to attempt resolution
4. Engage in good-faith negotiations

This can save time and legal costs for both parties.

14.2 Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of England and Wales, and you consent to the jurisdiction of such courts.

14.3 Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including rights under:

• Consumer Rights Act 2015
• Consumer Contracts Regulations 2013
• UK GDPR and Data Protection Act 2018
• Distance Selling Regulations

14.4 Alternative Dispute Resolution

For consumer disputes, you may use:

• Online Dispute Resolution (ODR): EU ODR Platform
• Alternative Dispute Resolution: Contact your local Citizens Advice Bureau

14.5 Class Action Waiver

To the extent permitted by law, you agree to resolve disputes on an individual basis only. You may not:

• Bring claims as a plaintiff or class member in class actions
• Participate in consolidated or representative proceedings
• Combine your claim with others without our consent

15. General Provisions

15.1 Entire Agreement

These Terms, together with our:

• Privacy Policy
• Cookie Policy
• Acceptable Use Policy
• Any other referenced policies

...constitute the entire agreement between you and Zeevou Ltd regarding the Platform and supersede all prior agreements.

15.2 Changes to Terms

We may update these Terms from time to time. Changes will be effective when posted on this page with an updated “Last Updated” date.

Material Changes

For material changes, we will:

• Notify you via email or Platform notification at least 30 days in advance
• May require you to accept the new Terms before continuing to use the Platform
• Provide a summary of key changes

Your Options

If you don’t agree to the updated Terms:

• Stop using the Platform before changes take effect
• Close your account
• Contact us to discuss concerns

Your continued use after changes take effect constitutes acceptance of the updated Terms.

15.3 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court:

• The remaining provisions will remain in full force and effect
• The invalid provision will be modified to achieve the original intent
• The rest of the Terms remain binding

15.4 Waiver

Our failure to enforce any provision of these Terms does NOT constitute:

• A waiver of that provision
• A waiver of any other provision
• A waiver of future enforcement

All rights and remedies remain available.

15.5 Assignment

• You: May not assign or transfer these Terms or your account without our written consent
• Us: May assign these Terms to any successor, affiliate, or purchaser of our business without restriction

15.6 No Agency

Nothing in these Terms creates:

• A partnership, joint venture, or employment relationship
• An agency relationship
• A franchising relationship

You are an independent user of the Platform.

15.7 Notices

To You

All notices will be sent to:

• The email address associated with your account
• In-app notifications
• Postal address (if provided)

Notices are deemed received:

• Email: When sent
• Post: 5 business days after mailing
• In-app: When displayed

To Us

Send notices to:

15.8 Language

These Terms are drafted in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

15.9 Headings

Section headings are for convenience only and do not affect interpretation.

15.10 Third-Party Beneficiaries

These Terms do not create rights for any third parties (except our affiliates and service providers as specified).

16. Community Values & Principles

17. Accessibility

We are committed to making Communitise accessible to all users, including those with disabilities, in accordance with:

• Equality Act 2010
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

If you encounter accessibility barriers:

• Contact us at [email protected]
• Describe the barrier and how it affects you
• We will work to address the issue promptly

18. Beta Features & Experimental Services

We may offer beta or experimental features (“Beta Features”). These are provided:

• “As is” with no warranties
• May be modified or discontinued at any time without notice
• May contain bugs or errors
• Are not guaranteed to become permanent features
• May have limited support

By using Beta Features, you acknowledge these limitations.

19. Feedback & Suggestions

We welcome your feedback! If you provide:

• Suggestions
• Ideas
• Feedback
• Bug reports
• Feature requests

You grant us the right to use them without:

• Compensation
• Attribution
• Confidentiality obligations
• Restrictions

We appreciate your contributions to improving Communitise.

20. Contact Us

For questions, concerns, or feedback about these Terms: